Privacy Policy
1. Introduction
SentraLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Information You Provide
- Contact information (name, email, phone number)
- Organization and job title
- Information submitted through our request access form
- Communications you send to us
Information Collected Automatically
We collect anonymous data for site optimization, including pages visited and general usage patterns. No personally identifiable information is collected automatically.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests
- Provide and improve our services
- Send relevant communications about our products
- Analyze website usage to improve user experience
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
8. Cookies and Tracking
We use cookies and similar technologies to analyze website traffic and improve your experience. You can control cookie preferences through your browser settings.
9. Third-Party Services
Our website may use third-party services including:
- Google Analytics for website analytics
- Smartlook for UX analysis
- Cloudflare for security and performance
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@sentralink.com